NO EXCHANGES OR REFUNDS AS ALL ITEMS ARE HAND CRAFTED AND MADE TO ORDER.

F.A.Q.s


Is my order quality checked?

How long will it take for my order to get to me?

What do I do after I place my order?

I made a mistake/there’s something wrong with my order, who should I contact?

I have an urgent event, can my order be made for requested date?

What happens when I order a sale item?

Who’s behind Onalaja?

Does Onalaja wholesale?

I’m in between sizes, which size should I buy?

Do you offer custom orders or sizing?

I want to collab with Onalaja, what’s the best email to do so?

I’d love to model for Onalaja, who should I contact?

How do I stay up to date on Onalaja promotions and events?

How sustainable is Onalaja?

Shipping questions


Do you offer international and express shipping?

What happens after my order has been dispatched?

Can my order be delayed?

Returns questions


Can I exchange or return my order?

Can my order be delayed?

By placing an order, you confirm that you have read and agreed to our store policies and terms and conditions.