Does Onalaja wholesale?

    Yes we do wholesale to retailers and boutiques. Please contact info@onalaja.com

    Who’s behind Onalaja?

    Please also see our Brand story page

    I’m in between sizes, which size should I buy?

    Please refer to our sizing chart and/or individual product descriptions for guidance prior to making a purchase. 

    My size is out of stock

    Most of our styles are stocked in limited quqntites  We have the option of always pre ordering however it may take an average of 3-6weeks depending on demand. Please subscribe to our mailing list here, to be the first one to know when we launch new collections so you don’t miss out.

    I made a mistake/there’s something wrong with my order, who should I contact?

    Info@onalaja.com for all customer service inquiries. 

    I want to collab with Onalaja, what’s the best email to do so?


    I’d love to model for Onalaja, who should I contact?

    info@onalaja.com with your comp card information including shoe size.

    How do I stay up to date on Onalaja promotions and events?

    Subscribe to our email and/or text list for the latest on our promotions, new items and events. Also follow us on Instagram @onalajaofficial for more updates.

    Shipping questions

    Do you offer international shipping?

    Yes, we ship worldwide! Custom dues are paid by the customer. For more information about shipping please refer to our shipping page.

    Do you offer express shipping?

    Express shipping varies based on the item. Please send an email to info@onalaja.com and we’ll be happy to assist you. NOTE: Express shipping is unavailable for pre-order items. Please refer to the product description to see if your item is on pre-order.

    Returns questions

    Can I exchange or return my order if it doesn’t fit?

    We do not offer refunds. In some circumstances we do offer store credit.


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